Privacy Policy
Last updated: June 11, 2026
This Privacy Policy describes why and how we collect, use, disclose, and safeguard personal information in connection with our writing retreats, coaching services, workshops, and online programs.
1. Purpose of Collection
We collect only the information necessary to provide our services safely and effectively.
We collect and use personal information to:
- Provide retreats, coaching services, and online programs
- Process payments and issue invoices
- Communicate regarding services and updates
- Administer group programs and events
- Ensure participant safety during retreats
- Maintain legal, tax, and accounting records
- Improve website performance and user experience
Marketing communications are sent through Mailchimp. You may unsubscribe at any time using the link included in those emails.
2. Personal Information Collected
We collect personal information that you voluntarily provide when you:
- Register for retreats or programs
- Purchase coaching services
- Subscribe to our mailing list
- Submit inquiry, intake, or application forms
- Book calls or complete onboarding materials
Information collected may include:
- Name and contact details (email address, phone number)
- Billing and transaction information
- Payment information
- Program-related details and responses entered in registration forms
- Dietary restrictions, health disclosures, accessibility needs, and emergency contact information collected for program participation
3. Payment Processing
Payments are processed securely through third-party payment providers, including Stripe and Wave. We do not store full credit card information on our website or servers. Payment processors handle transaction data in accordance with their own privacy and security policies.
4. Website Data & Cookies
Our website is hosted on WordPress. We may use cookies and similar technologies to improve website functionality and user experience.
We may use tools such as Google Analytics to collect limited technical information, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This information is used for website performance analysis and service improvement. It does not identify you personally unless you voluntarily provide identifying information.
You can disable any performance analytics cookies through your browser settings at any time.
5. Disclosure of Information
We share personal information only with trusted third-party service providers necessary to operate our business, including:
- Stripe and Wave (payment processing)
- Mailchimp (email marketing and communications)
- Google Workspace, Google Drive and Google Meet (document storage and video conferencing)
- WordPress website hosting
- Calendly (scheduling platforms used for booking services)
Information is disclosed electronically via secure systems and only to the extent required to deliver our services.
We do not sell, rent, or trade personal information.
6. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide services
- Meet contractual obligations
- Comply with legal, tax, and regulatory requirements
7. Security Practices
We implement reasonable administrative and technical safeguards to protect personal information, including:
- Password-protected systems
- Secure cloud-based storage
- Encrypted payment processing through third-party providers
While no method of electronic transmission is completely secure, we take the most stringent measures available to us to safeguard personal information entrusted to us.
8. International Clients
Because we serve clients internationally, personal information may be transferred to and processed in countries outside your country of residence. By using our services, you consent to this transfer and processing.
9. Your Rights
You may request access to, correction of, or the deletion of your personal information; or direct questions about our privacy policy by contacting us at:
