Privacy Policy
Last updated: March 9, 2026
This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our writing retreats, coaching services, workshops, and online programs.
1. Personal Information Collected
We collect personal information that you voluntarily provide when you:
- Register for retreats or programs
- Purchase coaching services
- Subscribe to our mailing list
- Submit inquiry, intake, or application forms
- Book calls or complete onboarding materials
Information collected may include:
- Name and contact details (email address, phone number)
- Billing and transaction information
- Payment information (processed by third-party payment providers)
- Program-related details and written responses
- Dietary restrictions, health disclosures, accessibility needs, and emergency contact information for retreat participation
We collect only the information necessary to provide our services safely and effectively.
2. Payment Processing
Payments are processed securely through third-party payment providers, including Stripe and Wave. We do not store full credit card information on our website or servers. Payment processors handle transaction data in accordance with their own privacy and security policies.
3. Website Data & Cookies
Our website is hosted on WordPress. We may use cookies and similar technologies to improve website functionality and user experience.
We may use tools such as Google Analytics to collect limited technical information, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This information is used for website performance analysis and service improvement. It does not identify you personally unless you voluntarily provide identifying information.
You may disable cookies through your browser settings at any time.
4. Purpose of Collection
We collect and use personal information to:
- Provide retreats, coaching services, and online programs
- Process payments and issue invoices
- Communicate regarding services and updates
- Administer group programs and events
- Ensure participant safety during retreats
- Maintain legal, tax, and accounting records
- Improve website performance and user experience
Marketing communications are sent through Mailchimp. You may unsubscribe at any time using the link included in those emails.
5. Disclosure of Information
We share personal information only with trusted third-party service providers necessary to operate our business, including:
- Stripe and Wave (payment processing)
- Mailchimp (email marketing and communications)
- Google Workspace (Google Drive for document storage and Google Meet for virtual sessions)
- WordPress hosting providers
- Scheduling platforms used for booking services
Information is disclosed electronically via secure systems and only to the extent required to deliver services.
We do not sell, rent, or trade personal information.
6. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide services
- Meet contractual obligations
- Comply with legal, tax, and regulatory requirements
7. Security Practices
We implement commercially reasonable administrative and technical safeguards to protect personal information, including:
- Password-protected systems
- Secure cloud-based storage
- Encrypted payment processing through third-party providers
While no method of electronic transmission is completely secure, we take appropriate measures to safeguard the information entrusted to us.
8. International Clients
Because we serve clients internationally, personal information may be transferred to and processed in countries outside your country of residence. By using our services, you consent to this transfer and processing.
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
